Software
updates and support services are provided to all registered users free of charge
for the first year following purchase of a NEW System. Users may contact
TRIMS Expert Programming and
Support Staff through our toll-free telephone number at (800)
608-7467, by fax at (602)
266-1945, by email: support@trims.com,
or by TRIMS Internet Chat for assistance.
TRIMS releases
at least one product update annually and incorporate technological and
turf industry advances.
At the conclusion of the
first year, continuing product support and update services may be purchased for
a small annual fee. This fee is billed each year on the original purchase
anniversary date. Fees not paid within sixty days of billing will cause
support services to lapse. Support services may be reinstated at any time
by paying the total past due amount.
TRIMS Annual Product
Support and Update Services Renewal fee is $345.00 for our standard 2-user network
license systems and $445.00 for a multi-user, network license systems.
For additional
information, please contact us at (800) 608-7467, (623) 266-1943 or info@trims.com.